SAFER, SMARTER, GREENER
Technical Support

Technical Support

Following initial purchase of the software you receive 12 months of free technical support, including any software updates. After this period, support and software updates are available by renewing the technical support agreement on an annual basis. To renew, it costs 15% of the current list price of the modules held.

To download updates and documentation, please click here.

If you are a current user and require technical support, please email us at the WindFarmer support address windfarmer@gl-garradhassan.com or use our Contact Form .

In urgent cases you can reach a WindFarmer expert 24 hours a day. We are happy to answer your questions at any time during local working hours. Expert technical support is available in 13 languages from the WindFarmer support team.

Contact WindFarmer Team

If you have any questions regarding WindFarmer please do not hesitate to contact us using our Contact Form

Country Telephone Number Languages Spoken Time Zone
UK +44 (0)117 972 9900 English, French, Norwegian GMT
Germany +49 (0)441 361 16880 German, English GMT +1h
Spain +34 976 43 51 55 Spanish, English GMT +1h
Italy +39 0542 21859 ext 24 Italian, English GMT +1h
Poland +48 (0)225 201 897 Polish, English GMT +1h 
Turkey +90 232 4000 886 Turkish, English GMT +2h
Egypt +20 (0)225 287 295 ext 241 Arabic, English  GMT +2h
India +91 80 3091 1000 ext 129 English, Hindi  GMT +5.5h
China +86 10 6562 7888 Chinese, English GMT +8h
Japan +81 (0)3 3299 0720 Japanese, English GMT +9h
Australia +61 (03) 9600 1993 English GMT +10h
Brazil +55 (51) 3084 1700 Portuguese, Spanish, English GMT -3h
Canada, USA +1 613 230 3787 Ext, 233 English, French GMT -5h

 

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